Shipping Policy

Drip by Vunasco Shipping Policy :Effective Date: July 2026

At Drip by Vunasco, we are committed to delivering authentic footwear quickly, securely, and reliably. This Shipping Policy explains our delivery timelines, shipping methods, and important information regarding orders placed through our website.

By placing an order with Drip by Vunasco, you agree to the terms outlined in this Shipping Policy.

Shipping Locations

Drip by Vunasco currently delivers to customers across Lagos State and other states within Nigeria.

We are continuously expanding our delivery network to serve more customers nationwide.

Delivery Within Lagos

We offer fast delivery services throughout Lagos.

  • Orders placed before 2:00 PM are eligible for same-day delivery, subject to product availability and delivery location.
  • Orders placed after 2:00 PM will be delivered on the next business day.

While we aim to meet these timelines, delivery may occasionally be affected by traffic, weather conditions, public holidays, or other unforeseen circumstances.

Delivery Outside Lagos

We deliver to all eligible locations across Nigeria.

  • Orders outside Lagos are typically delivered within 1–3 business days after payment has been confirmed.
  • Delivery times may vary depending on your location and the logistics provider.

Customers will receive updates regarding their order once it has been dispatched.

Payment Before Delivery

To ensure secure and efficient order processing:

  • Payment on Delivery (Cash on Delivery) is available only for customers within Lagos State.
  • Customers outside Lagos are required to complete full payment before their orders are processed and shipped.

Orders will only be dispatched after payment has been successfully confirmed.

Shipping Fees

Shipping charges are calculated based on:

  • Delivery destination
  • Product size and quantity
  • Shipping method selected during checkout

The applicable shipping fee will be displayed before you complete your order.

Order Processing

All orders are processed after successful order confirmation.

Orders placed on:

  • Weekends
  • Public holidays
  • Non-working days

will be processed on the next business day.

During periods of high demand, processing times may be slightly longer.

Order Tracking

Once your order has been shipped, you may receive tracking information where available.

You can also visit our Order Tracking page or contact our Customer Support Team for updates on your delivery.

Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delays may occur due to:

  • Heavy traffic
  • Weather conditions
  • Public holidays
  • Security restrictions
  • Courier operational delays
  • Incorrect delivery information provided by the customer

If your order is delayed, our support team will keep you informed whenever possible.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details.

If an incorrect address or phone number results in a failed delivery, additional shipping charges may apply for re-delivery.

Please review your delivery information carefully before completing your order.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, kindly provide:

  • Your Order Number
  • Clear photographs of the package and product
  • A brief description of the issue

Our team will investigate and provide an appropriate solution as soon as possible.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us.

Drip by Vunasco

Email: support@vunasco.com

Phone: +234 8162268134

WhatsApp: +234 8162268134

Website: https://vunasco.com